At imaju, we believe that gambling should always be a source of entertainment — never a solution to financial pressure or emotional stress. We are committed to providing every Malaysian player with the tools, information, and support they need to keep their gambling experience safe, controlled, and enjoyable.
imaju offers a comprehensive set of responsible gambling features built directly into every player account — no additional setup required to access them.
Set a daily, weekly, or monthly cap on how much you deposit into your imaju account. Once the limit is reached, no further deposits are accepted until the period resets. Limits take effect immediately when reduced and can only be increased after a mandatory 7-day cooling-off period.
Decide how long you want each gaming session to last. imaju will send you an in-platform alert when your chosen session duration is approaching and will automatically log you out when the limit is reached, giving you a natural break from gameplay.
If you feel you need a longer break, our self-exclusion tool lets you suspend your account for a defined period — from 30 days up to a permanent closure. During self-exclusion, you will not receive marketing communications from imaju and your account will be inaccessible.
Set a ceiling on how much you are prepared to lose over a given period. When your net losses reach the pre-set threshold, gameplay is paused for the remainder of the period. Loss limits are a practical way to keep your gambling strictly within what you can afford to lose.
Enable periodic on-screen reminders that show you how long you have been playing and your net position for the session. Reality checks help keep time perception accurate — a common challenge in immersive live dealer and slot gaming environments.
imaju enforces a rigorous KYC process to verify that every player is aged 21 or above before any real-money activity is permitted. Identity documents are reviewed thoroughly and accounts found to belong to underage individuals are closed and refunded immediately.
Problem gambling can develop gradually and is not always easy to spot in oneself. If several of the signs below feel familiar, we strongly encourage you to use imaju's self-exclusion tools or reach out to a support service.
Gambling disorder affects people from all walks of life — in Kuala Lumpur, Penang, Johor Bahru, and beyond. Seeking help early makes a significant difference to recovery outcomes.
Continuing to gamble specifically to recover money you have already lost, rather than for entertainment — often leading to larger and riskier bets.
Regularly spending more on gambling than you intended, including using money set aside for rent, bills, food, or other essential expenses.
Spending a significant portion of your day thinking about gambling — reliving past sessions, planning future bets, or researching odds constantly.
Hiding the extent of your gambling from family members, close friends, or your partner, or feeling the need to be secretive about time and money spent.
Taking personal loans, using credit cards, or borrowing money from friends and family specifically to fund gambling activity.
Having made repeated unsuccessful attempts to cut down or stop gambling entirely, or feeling restless and irritable when trying to do so.
All tools are accessible from your account settings panel. Restrictions take effect instantly when applied — no waiting period for any limit you set.
Navigate to Account Settings → Responsible Gambling → Deposit Limits. Choose your preferred period and enter a maximum amount in Malaysian Ringgit (MYR). Common starting points used by our players:
Reductions apply immediately. Increases are subject to a mandatory 7-day review period before taking effect, giving you time to reconsider.
Self-exclusion is available for the following durations: 30 days, 90 days, 180 days, 1 year, or permanent closure. To activate, follow these steps:
Session time limits can be set to trigger an auto-logout after 30 minutes, 1 hour, 2 hours, or a custom duration you define. Once the session ends, you must actively log back in to continue — a deliberate friction point designed to prompt reflection.
Reality check pop-ups can be configured to appear every 15, 30, or 60 minutes during active gameplay. Each pop-up displays your total session time, net wins or losses for the session, and a prompt asking whether you wish to continue.
The cooling-off feature lets you take a short break of 24 hours, 48 hours, or 72 hours without committing to a full self-exclusion period — ideal when you feel you simply need a brief pause.
The questions below are adapted from widely used responsible gambling screening frameworks. Answering "yes" to three or more of these questions may indicate that speaking to a professional counsellor would be beneficial.
Have you ever gambled more than you planned to, even after deciding beforehand to stop at a certain amount or time?
Have you ever felt the need to increase the size of your bets to get the same level of excitement from gambling?
Did you ever gamble as a way to escape from personal problems, relieve feelings of anxiety, depression, or boredom?
Have you ever borrowed money, sold belongings, or used a credit card to fund gambling activity?
Have arguments with family, friends, or your partner about money or the amount of time you spend gambling occurred more than once?
After losing money gambling, have you returned on another day to try to win it back ("chasing your losses")?
You do not need to face gambling-related difficulties alone. The following organisations provide free, confidential support to individuals and families affected by problem gambling in Malaysia and internationally.
Malaysia's national welfare and social support hotline, operated by the Ministry of Women, Family and Community Development. Provides counselling referrals for individuals facing social and financial crises.
A Kuala Lumpur-based emotional support and crisis helpline staffed by trained volunteers, available to anyone experiencing distress, anxiety, or overwhelming difficulties including those related to gambling debt.
A leading international provider of information, advice, and support for anyone affected by gambling harms. GamCare operates the National Gambling Helpline and offers online counselling services accessible from Malaysia.
A fellowship-based support programme for individuals who want to stop gambling. GA meetings are available online and in-person across many countries, with a strong focus on peer support and recovery through shared experience.
imaju is here for the long run — and so are our players. Explore our platform knowing that every responsible gambling tool described on this page is active and ready in your account settings, right now.
🔞 For players aged 21 and above only. Please gamble responsibly. imaju supports responsible gambling initiatives.