Terms & Conditions —imaju

To register and maintain an Account on the Platform, you must satisfy all of the following eligibility requirements:

• You must be at least 21 (twenty-one) years of age at the time of registration and at all times during your use of the Platform.
• You must have the full legal capacity to enter into a binding agreement under the laws applicable to your jurisdiction.
• You must not be a resident of a jurisdiction in which online gambling is explicitly prohibited by applicable law.
• You must not have previously had an imaju Account suspended or permanently terminated for breach of these Terms.
• You must not be acting on behalf of another person or entity when registering or operating an Account.
• You must provide accurate, truthful, and complete information during the registration process.

imaju reserves the right to refuse registration, suspend, or permanently close any Account at its sole discretion if it determines, at any point, that a Player does not satisfy the eligibility requirements set out above.

Each Player is permitted to hold onlyone (1) registered Account on the Platform at any given time. The creation of multiple accounts by a single individual — whether under the same name, different names, shared devices, or shared payment methods — constitutes a material breach of these Terms and may result in the permanent suspension of all associated accounts and the forfeiture of all balances therein.

4.1 Registration Requirements

During registration, Players are required to provide the following information accurately and completely:

• Full legal name as per government-issued identification
• Date of birth (confirming 21+ eligibility)
• Valid email address
• Malaysian mobile phone number
• Preferred deposit currency (Malaysian Ringgit — MYR)

4.2 Know Your Customer (KYC) Verification

Prior to processing any withdrawal, and in circumstances where imaju dems it necessary for fraud prevention or regulatory compliance, Players may be required to complete a KYC verification process. This process may involve the submission of one or more of the following documents:

• Government-issued photo identification (Malaysian MyKad, passport, or equivalent)
• Proof of address issued within the last three (3) months
• Proof of ownership of the Payment Method used for deposits
• Source of funds declaration where required

Failure to complete KYC verification within a reasonable timeframe may result in the suspension of withdrawal privileges until verification is satisfactorily completed.

4.3 Account Security

Players are solely responsible for maintaining the confidentiality of their account login credentials, including username and password. imaju will never request your password through any communication channel, including live chat, email, or telephone. Any activity conducted through your Account using your valid credentials will be treated as having been authorised by you.

5.1 Deposits

imaju accepts deposits via the following approved Malaysian payment methods:Maybank2u, CIMB Clicks, Public Bank online banking, Hong Leong Connect, Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, and select cryptocurrencies (BTC, ETH, USDT, LTC). The minimum deposit amount is RM30 per transaction. All deposit transactions are denominated and credited in Malaysian Ringgit (MYR) unless a cryptocurrency conversion applies.

imaju does not charge fees on standard deposits. However, your financial institution or e-wallet provider may apply their own transaction fees, for which imaju bears no responsibility.

5.2 Withdrawals

Withdrawal requests are subject to the following conditions:

• The Player's Account must have completed KYC verification prior to the first withdrawal.
• Withdrawals must be made to the same Payment Method used for the corresponding deposit, where technically possible.
• The minimum withdrawal amount is RM50 per transaction unless otherwise stated in a specific promotion.
• Bonus Funds that have not satisfied the applicable Wagering Requirement are not withdrawable.
• imaju reserves the right to request additional verification documentation before approving any withdrawal.

imaju aims to process verified withdrawal requests within the same business day. Processing times may vary depending on the chosen Payment Method and any security checks required. imaju bears no liability for delays caused by third-party payment processors.

imaju offers various promotional incentives to Players, including but not limited to welcome bonuses, deposit reload bonuses, cashback offers, free spins, and migration bonuses. All promotions are subject to specific terms and conditions published at the time of the offer, in addition to the general provisions set out in this clause.

6.1 General Bonus Conditions

• Bonuses are available to eligible Players aged 21 and above who hold a single, verified Account in good standing.
• Each Player is entitled to claim a welcome bonus only once. Duplicate accounts created to claim bonuses a second time constitute fraud.
• imaju reserves the right to modify, withdraw, or cancel any promotion at any time, with reasonable notice provided where practicable.
• Bonuses credited to an Account expire if not used within the validity period stated in the individual promotion terms.

6.2 Wagering Requirements

Bonus Funds are subject to wagering requirements (rollover conditions) before they may be converted into withdrawable Balance. The applicable multiplier for each promotion is stated clearly in its specific terms (for example, a 20x wagering requirement on a RM100 bonus means RM2,000 in eligible bets must be placed before the bonus becomes withdrawable).

All games and betting markets on the Platform operate under specific rules published within each game interface or sports betting module. Players are responsible for familiarising themselves with the applicable rules before placing wagers.

7.1 Sports Betting

imaju offers pre-match and in-play betting markets across multiple sports including the English Premier League (EPL), UEFA Champions League, Liga Super Malaysia, FA Cup, and UFC events. Odds are provided in real time and are subject to change without prior notice. All bets are final once confirmed by the system. imaju reserves the right to void bets in the event of manifest pricing errors, data feed disruptions, or irregular market activity.

7.2 Casino & Live Dealer Games

Casino games, including slots and live dealer tables, use certified Random Number Generator (RNG) systems or live dealer streams delivered by licensed international studios. Return-to-Player (RTP) percentages for slot games are published in the respective game information panels. imaju is not responsible for network interruptions that affect in-progress live dealer sessions; incomplete rounds will be resolved in accordance with the applicable game provider's policies.

7.3 Minimum and Maximum Stakes

Minimum and maximum stake limits apply to each game and betting market. These limits are displayed within the game interface and may be adjusted at imaju's discretion, including during promotional periods.

The following activities are strictly prohibited on the Platform. Violation of any prohibition in this clause will result in the immediate suspension of the Player's Account, forfeiture of all balances, and may be referred to the relevant authorities where applicable:

• Underage Gambling: Using the Platform if you are under 21 years of age, or facilitating access for a person under 21.
• Multi-Accounting: Registering or operating more than one Account, whether in your own name or under an alias.
• Fraud & Chargebacks: Depositing funds through fraudulent payment methods, initiating unjustified chargebacks, or providing false financial documentation.
• Collusion: Coordinating with other Players to gain an unfair advantage in any game or betting market.
• Automated Betting Systems: Using bots, scripts, or any automated software to interact with the Platform on your behalf.
• Money Laundering: Using the Platform for purpose of laundering funds derived from illegal activity. imaju cooperates fully with law enforcement agencies in relation to suspected money laundering.
• Manipulation: Any attempt to manipulate game outcomes, exploit software vulnerabilities, or interfere with the normal operation of the Platform.
• Abusive Conduct: Harassing, threatening, or engaging in abusive behaviour toward imaju staff or other users.

imaju is committed to promoting responsible gambling practices and providing Players with the tools necessary to maintain control over their gambling activity. Gambling is intended solely as a form of entertainment and must never be considered a method of generating income or resolving financial difficulties.

The following responsible gambling tools are available to all registered Players:

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits through their Account settings. Limit reductions take effect immediately; increases are subject to a cooling-off period.
• Loss Limits: Players may set maximum allowable loss thresholds over a defined period.
• Session Time Limits: Players may set maximum duration limits for individual gaming sessions.
• Cool-Off Period: Players may elect to take a temporary break from the Platform for a period ranging from 24 hours to 6 weeks.
• Self-Exclusion: Players who believe their gambling has become a problem may request permanent or long-term self-exclusion from the Platform. Contact imaju support to initiate the self-exclusion process.

For full details on imaju's responsible gambling programme and available tools, please visit our Responsible Gambling page.

All content on the Platform — including but not limited to text, graphics, logos, icons, images, audio clips, game interfaces, and software — is the property of imaju or its licensed content providers and is protected by applicable intellectual property laws.

Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, non-commercial entertainment purposes. This licence does not permit: reproduction, distribution, modification, public display, reverse engineering, or any other exploitation of Platform content without the express written consent of imaju.

To the maximum extent permitted by applicable law, imaju shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from or in connection with your use of the Platform, including but not limited to:

• Loss of winings due to technical malfunction, system outages, or network disruption beyond imaju's reasonable control;
• Errors in game data or odds resulting from third-party data feed providers;
• Unauthorised access to a Player's Account resulting from the Player's failure to maintain the confidentiality of login credentials;
• Delays in payment processing caused by third-party payment service providers, including banks and e-wallet operators;
• Decisions made by a Player in reliance on any information published on the Platform.

Nothing in these Terms excludes or limits imaju's liability for death or personal injury caused by negligence, or for any other liability that cannot be excluded or limited under applicable law.

imaju reserves the right to suspend, restrict, or permanently terminate any Player Account at its sole discretion, without prior notice, in circumstances including but not limited to:

• Breach of any provision of these Terms;
• Reasonable suspicion of fraudulent activity, money laundering, or any criminal offence;
• Failure to satisfy KYC verification requirements within a reasonable timeframe;
• Conduct that is deemed detrimental to the integrity of the Platform or the experience of other Players.

Upon voluntary Account closure by a Player, any real-money Balance remaining in the Account (net of unsettled Bonus Funds) will be processed for withdrawal to the Player's last verified Payment Method, subject to completion of any outstanding KYC requirements. imaju aims to process voluntary closure balances within seven (7) business days.

imaju reserves the right to amend, update, or replace these Terms at any time. Where changes are material, imaju will provide reasonable notice to Players via email or a prominent notice on the Platform prior to the changes taking effect. The effective date of any revision will be indicated at the top of this document.

Your continued use of the Platform after any amendment to these Terms constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Platform and request closure of your Account.

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which imaju holds its operating licence. Any dispute arising out of or in connection with these Terms, including any question regarding its existence, validity, or termination, shall be subject to the exclusive jurisdiction of the courts of the applicable jurisdiction.

Prior to initiating formal legal proceedings, Players are encouraged to contact imaju's customer support team to seek resolution of any dispute. imaju commits to responding to formal dispute notifications within five (5) business days and to working in good faith toward an amicable resolution.

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the imaju support team. Our team is available 24 hours a day, 7 days a week via live chat on the Platform.